Microsoft mentored BOOK ME BOB’s Lodge AI Chatbot now integrating with ChatGPT


In a world the place there are lots of issues being stated about Synthetic Intelligence (AI) know-how and ChatGPT, it’s straightforward to get misplaced and overwhelmed in attempting to grasp what all of it means for the Hospitality Business.

Many within the Hospitality Business are crying out for a company that may reduce by way of and filter out all of the know-how hype to search out the related worth for the Operators within the {industry}, no matter degree they could function at. That is the house the place BOOK ME BOB and its creators see themselves occupying.

New Zealand-based Co-founders David Thompson and Andy Dharmani, began in the beginning of 2019, an organization that develops related AI know-how devoted to servicing the worldwide Hospitality Business. Their first and flagship product is BOOK ME BOB, created using their deep information and understanding of hospitality operations and AI software program functionality by partaking with the Business, innovating and creating a related inexpensive software program and AI answer that’s customizable and empowers Operators within the Business. David, with 27 years expertise as a trainee working his means as much as senior administration degree within the Hospitality Business, and Andy Dharmani, with 22 years expertise within the improvement of software program options, together with 15 years expertise in start-up know-how, together with the event of AI merchandise, they’re effectively positioned to satisfy the necessity of the Hospitality Business to grasp and undertake new applied sciences that can help the Operators’ companies.

They launched BOOK ME BOB in early 2019, and the product was effectively obtained all through the Business. Regardless of the numerous challenges the Business confronted with the emergence and unfold of Covid-19, David and Andy have been undeterred and decided to succeed as they understood and had religion that on the opposite facet of the worldwide disaster, the Hospitality Business being adaptive, strong, and too vital to fail, would survive and profit from their product greater than ever.

Their onerous work and dedication is being rewarded with BOOK ME BOB experiencing development final 12 months of round 400 % and accelerating with anticipated development for the primary half of this 12 months of not less than 250 % for the 6 months to June 2023. As a part of their development plans, Andy has relocated to the USA to be nearer to that market, the place he can collaborate with others on different related know-how developments.

The corporate has additionally benefited from the assist and mentorship of Microsoft, having been chosen by them early of their firm improvement to take part of their Freeway to 100 Unicorns and Challenge Amplify Applications. Now with the discharge of the ChatGPT know-how, BOOK ME BOB’s additional product improvement and enhancements seem boundless.

David Thompson stated, “Our dedication to Operators within the Hospitality, Tourism and Recreation Ecosystem, is to empower and help them to take again a place of larger affect and possession of their buyer base and drive their direct income channels. That is the soul and goal of our enterprise. We’re very enthusiastic about ChatGPT, and our integrating with it boosts and deepens that dedication to a beforehand unobtainable degree. That is a kind of fantastic game-changing moments that permits our enterprise to innovate, interact with, and empower Operators within the {industry} and people who select to journey with us, to an entire new degree. Our message to the {industry} is straightforward, integrating with ChatGPT elevates and accelerates our means to empower you. While we aren’t the one gamers on this house, others make issues sound difficult, the place we’re devoted to protecting it easy however extremely efficient and with us concerned, that’s how issues might be.”

Andy Dharmani provides, “We have been granted early entry to Open AI, the builders of ChatGPT, final 12 months and have been engaged on our integration since then. It’s just like the lacking piece of a know-how puzzle when making a seamless dialog stream with our {industry} chatbot. The ChatGPT functionality utilized throughout the BOOK ME BOB chatbot will draw on our over 500,000 and quickly rising stock of industry-specific phrases, developed in session with Operators throughout the Hospitality, Tourism and Recreation Ecosystem, to offer a buyer expertise like by no means earlier than. Dialog with the BOOK ME BOB chatbot might be considerably extra fluid flowing, and pure feeling, with the engagement being way more environment friendly and significant for the Business Operators’ visitors. This can be a pivotal second; I get excited simply speaking about it, we’re geared up and dedicated to delivering product and repair excellence to our clients, and this new technical functionality will elevate the empowerment degree of our clients to take a place of larger affect and possession of their relationship with their buyer base.”

Andy went on to say, “We perceive this new and different AI know-how very effectively; our unique improvement work was intentionally arrange so we are able to adapt and pivot new applied sciences into our methods with out having to recreate something over again or take methods down for upkeep, enhancements and upgrades, it’s all Cloud-based and seamless. We additionally perceive that some would possibly wish to undertake this new ChatGPT know-how at a distinct price to others, so the mixing has been designed and structured to be a key function of our product that may be turned on or off, because the Operator requires on the website degree. There may also be no ready or wait lists. When launched, which is simply across the nook, entry to it will likely be instantaneous and as straightforward as a flick of the change for any consumer already utilizing our know-how who desires the brand new function. Our clients will select when to change it on. Because of this anybody who adopts our product now could have the brand new function immediately out there to them when launched; it will likely be as straightforward as that.”

The combination with ChatGPT is just not the one thrilling improvement this firm is engaged on. David says, “There are different very thrilling developments within the pipeline coming within the subsequent few months, together with new options added to current merchandise, new merchandise, different integrations and collaborations. We’re repeatedly partaking, innovating and evolving within the curiosity of our clients to empower them, which is what motivates us.”

For additional data, anybody can contact the corporate by way of the BOOK ME BOB web site at or by direct e-mail at

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