Uganda Civil Aviation Authority(UCAA) has assured the general public that the passenger expertise at Entebbe Worldwide Airport is at the moment easy and glorious.
The authority made the remarks whereas showing on SpotlightUG panel dialogue on the state of the aviation business in Uganda. The dialogue befell on NBS Tv on Monday evening.
Throughout the dialogue, the Director Basic at UCAA, Fred Bamwesigye mentioned the passenger expertise is at the moment easy and glorious.
“Quite a few a number of desks that beforehand existed on departure have since been eliminated, and operations have been harmonised in order that fewer workers work together with passengers by the departure course of,” he mentioned.
Officers defined that it was not solely civil aviation dealing with Entebbe Airport.
Bamwesigye famous that as a result of there have been very many departments dealing with passengers, it turned out to be an inconvenience.
“We needed to streamline and ensure we left solely desks that have been meant to be at an airport,” he assured the passengers.
The departments that have been dealing with passengers on the airport apart from the authority included the immigration desk and safety.
Different departments that have been dealing with passengers on the airport throughout Covid-19, in line with the officers, have been well being desk, labour desk, vaccination amongst others.
The rise in desks brought about points on the airport. The officers mentioned that it compelled them to return out to streamline the entire place and shut these desks that have been inflicting issues.
Bamwesigye famous that it’s at all times good to return and clarify to Ugandans what occurs in aviation.
“We have to come up and use our aviation amenities greater than we’ve got achieved earlier than as a result of it would assist us ease our transport system. I need to encourage us to make use of Uganda Airways as a result of as soon as it expands, it additionally expands the house airport at Entebbe,” he mentioned.
The checkpoints which have remained embrace, the one manned by the police, these manned by the Uganda Wildlife Authority (UWA) and aviation police. Different checkpoints are: the bags checkpoint, the airways check-in counters and the immigration counter.
This yr, UCAA threw out the Ministry of Gender, Labour and Social Improvement and the Senior Presidential Advisor on Diaspora Affairs, Abbey Walusimbi, out of Entebbe Worldwide Airport.
Equally, a plethora of desks that had been created, together with one to validate and one other to confirm the vaccination statuses of vacationers going by the airport, have been closed.
In January this yr, a number of movies of Ugandans complaining about instances of harassment-including hooking folks off planes, eradicating journey paperwork and extortion of vacationers who use the airport went viral on social media platforms.
The exterior labour desk of the Labour ministry was caught within the eye of the storm, with most vacationers accusing its workers of being masterminds behind the unlawful acts.
It was alleged that a few of the unlawful acts resulted in some folks lacking out on their flights.
The viral movies triggered a public uproar that compelled the authorities to launch an investigation into the matter that resulted within the streamlining of the airport.