Welcome to episode #5 of LowKey Hospitality Podcast, our easygoing classes for resort professionals the place we chat about business tendencies, points and options.
This episode incorporates a particular visitor Pere Estela, the International Ancillary Director from Iberostar and Oaky’s CEO & Co-founder Erik Tengen.
We’ll focus on:
What’s resort ancillary income, and what does a International Ancillary Director do?
Why ought to each resort have a method round ancillary income?
The place to start out when devising an ancillary income technique — from the visitor or resort wants?
What are key ancillary income streams for Iberostar, and the way do they optimise them?
How will ancillary income streams change over time?