Mandarin Oriental, a world chief in luxurious hospitality publicizes its newest sustainability achievements and strategic initiatives, as outlined in its annual sustainability report which is now accessible on the model web site in textual content and audio codecs. Over the previous 12 months, the corporate has made vital enhancements to its Environmental, Social, and Governance (ESG) Insurance policies, reinforcing its dedication to a extra sustainable future.
“One among our guiding rules at Mandarin Oriental is delivering service excellence whereas appearing with duty for our planet,” says Torsten van Dullemen, Group Director of Sustainability and Space Vice President Operations. “We’re happy with the regular progress we’ve made in measuring our sustainability influence, each optimistic and destructive, which supplies needed transparency to all our stakeholders, in the end driving our accountability as an organisation and highlighting alternatives for ongoing enchancment.”
One of many key highlights of the Group’s sustainability journey is the disclosure of climate-related monetary dangers in its first-ever Job Pressure on Local weather-related Monetary Disclosures report, which was launched in 2022. A sustainability danger evaluation was carried out for the Group’s portfolio, highlighting local weather, water, socioeconomic elements, and biodiversity dangers and recognized alternatives to place into observe. By proactively addressing these dangers, the corporate is demonstrating its proactive strategy to local weather change mitigation.
To strengthen its sustainability governance construction, Mandarin Oriental established a devoted sustainability division in 2022. This division performs an important function in overseeing the model’s sustainability initiatives, guaranteeing efficient communication and collaboration all through the organisation.
As a part of its dedication to clear reporting, Mandarin Oriental utilises the Greenview Portal, a strong sustainability knowledge administration system. Moreover, the corporate is in progress of aligning itself with the trade standards set by the World Sustainable Tourism Council (GSTC), additional reinforcing its dedication to international sustainability requirements.
Mandarin Oriental’s environmental dedication has yielded spectacular outcomes. Vital reductions in carbon depth, power depth, and water depth towards 2012 baselines have been achieved throughout the portfolio. With a 30% carbon depth discount, 31% power depth discount, and 16% water depth discount, Mandarin Oriental is on observe to satisfy its Environmental Group Targets for 2030.
The Group continues to measure and report on its greenhouse gases actions. Scope 1 emissions have been decreased from 16% in 2012 to 12% in 2022, whereas Scope 2 emissions elevated barely from 84% to 88% over the identical interval, which can be attributed to a mix of utilizing extra electrical energy fairly than fuel or diesel in our kitchens in addition to for heating, and a few resorts utilizing heating from metropolis sources. Though Scope 3 emissions reporting remains to be in progress, Mandarin Oriental actively collaborates with trade friends to contribute to the event of a complete framework – a joint initiative between Greenview, Sustainable Hospitality Alliance, the World Journey & Tourism Council and others.
The corporate’s dedication to power effectivity is exemplified by way of common power audits carried out in its resorts at three-year intervals. Every resort has its personal detailed Vitality Audit Motion Plan primarily based on the newest power audit carried out. In 2022, Mandarin Oriental carried out six power audits according to the steering from the American Society of Heating, Refrigerating, and Air-conditioning Engineers, leading to estimated future financial savings of US$1.1 million each year.
The Group’s relentless pursuit to remove single-use plastics has been extremely profitable, with 99% of single-use plastics eradicated throughout all operations in 2022, excluding provider packaging. This concerted effort is estimated to keep away from greater than 930 metric tons of plastic waste yearly, showcasing Mandarin Oriental’s robust dedication to accountable waste administration.
Moreover, Mandarin Oriental has prioritised accountable procurement, significantly in key precedence classes equivalent to endangered seafood, espresso, tea, cocoa, vanilla, and paper. The corporate achieved a significant milestone by attaining 100% accountable sourced standing in these classes, verified by Lloyd’s Register High quality Assurance, an impartial third-party assurance supplier.