Spotnana is enabling vacationers to redeem unused airline ticket credit for each EDIFACT and NDC fares.
Vacationers can now view unused ticket credit throughout the reserving path, see the place credit score redemption is allowed and redeem the worth of the credit score in direction of a brand new flight reserving.
Brokers utilizing Spotnana have entry to the identical functionality whereas directors can entry stories on unused ticket credit, offering them with an outline into their affect on journey program financial savings.
The event comes on prime of different not too long ago introduced self-service capabilities from Spotnana round altering and canceling flights.
Sarosh Waghmar, founder and CEO of Spotnana, stated: “Now we have utterly automated essentially the most advanced flight change and cancellation situations, bringing a brand new stage of effectivity to vacationers and brokers. As well as, since our trendy, microservices-based structure is content material agnostic, it’s simple for us to make sure new capabilities work seamlessly throughout content material sources. That is just the start of what we imagine is feasible.”
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The corporate stated it has additionally expanded its NDC integration with American Airways and is enabling vacationers to place an unused ticket credit score for an EDIFACT-based reserving in direction of an NDC fare.
Anthony Rader, director of airline retailing expertise at American Airways, stated: “Spotnana added help for NDC redemptions of EDIFACT-based flight credit in a matter of weeks.”
Spotnana built-in with American Airways about yr in the past, enabling the airline to provide personalized offers to vacationers.
The partnership was on the heels of Spotnana’s Series B funding of $75 million announced in late July 2022.
Extra not too long ago, the corporate has introduced a deal to offer a journey administration platform to CWT and an NDC partnership with United to assist the service with its retailing ambitions.