Nigeria: Flight Delays, Cancellations Worsen As NCAA Pleads With Passengers

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The Nigeria Civil Aviation Authority (NCAA) has pleaded with passengers over inconveniences being skilled because of flight delays and cancellations in the previous couple of days.

To this finish the authority has directed airways to supply well timed experiences of flight disruptions to maintain the passengers abreast of the event.

Day by day Belief experiences that the directive adopted experiences of worsening flight delays and cancellations throughout the nation.

It was learnt that many passengers skilled hours of delays on the eve of the Christmas celebration.

One of many affected passengers who spoke with our correspondent stated he was scheduled for a 1:45pm however was delayed until previous 10 pm by the working airline.

“I used to be coming from Abuja to Lagos, however the flight did not go on to Lagos. They went to Port Harcourt first earlier than coming to Lagos,” he stated.

Day by day Belief learnt that some flights skilled disruption because of the harmattan mud which decreased visibility prompting some flights to be rescheduled.

The NCAA nonetheless said that it “is conscious of flight disruptions which have inconvenienced air passengers within the final couple of days and empathizes with all affected passengers for the inconveniences these disruptions might have brought on.”

Director Public Affairs & Client Safety, Michael Achimugu stated the authority had “mandated all airways to supply well timed flight disruption info to passengers to allow them make knowledgeable selections regarding their travels.”

“NCAA is monitoring all operations and our Client Safety Officers are on floor to watch passenger dealing with procedures to make sure that airways mitigate the inconveniences to passengers and supply CARE , Refreshments and different different measures in step with Nigeria Civil Aviation Rules 2023 Half 19.”

The authority requested passengers to go to NCAA Client Safety Division (CPD) desks on the airports for immediate consideration to complaints.

In the meantime, Achimugu has simply assumed Workplace as Director Public Affairs & Client Safety of the authority.

Mr. Achimugu, a communications professional, parades over 20 years of expertise spanning the Nigerian Customs Service (NCS) and managing communications campaigns for high-profile presidential candidates.

He excelled within the Nigeria Customs Service the place he served as a Public Relations personnel and the Service’s first-ever Social Media Officer. He additionally excelled within the political battlefields the place he stays the primary and solely Nigerian to function a Media Guide to a number of presidential candidates in the identical election cycle.